A patient messages the chat — the AI confirms the service, provider, date and time, checks it against the real schedule, and books, reschedules, or cancels the visit itself. It knows the practice's insurance policy, triages a sudden toothache into a same-day emergency slot, and only ever confirms genuinely open time: no invented appointments, no double-booking.
Book / reschedule / cancelThe AI carries the conversation, asks for whatever detail is still missing, and confirms an appointment only once a real slot is open.
Insurance & pricing questionsWhich plans the practice accepts, what a visit costs — answered straight from the practice's own policy, never made up on the spot.
Same-day triage for urgent painA patient in pain gets routed to the next open emergency slot instead of the standard multi-day queue — and a true medical emergency is sent straight to 911, not booked.
Booking dashboardEvery appointment created in the chat lands in the practice dashboard in real time — exactly what your front desk would see, ready to feed reminder calls and texts.
A patient can write any time — evenings, weekends, standing in line — and gets an answer and a booking right away. Try it: write to the chat above as a patient would.
Describe sudden pain and the assistant offers the next same-day emergency slot instead of the standard queue — while a real medical emergency gets sent straight to 911. Try it: use the "Sudden tooth pain" chip above.
Whatever gets agreed in the chat, your front desk sees on the dashboard immediately. Try it: book an appointment in the chat, then open the booking dashboard — it's already there.
Name, providers, services, pricing, and insurance policy load from a config file — reconfiguring for a specific dental practice takes a couple of minutes, with no changes to the underlying logic.
GuardLabs · technology partner · demo stand, not a public product. This assistant only schedules appointments — it does not access medical records, does not diagnose, and does not replace practice staff.
Contact: hello@guardlabs.online · Telegram
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